FAQ: October 2009 Archives

Screen shot 2009-10-14 at 11.39.50 PM.pngQuestion: I just recieved my adapter. plugged it into my tv (samsung, 1080i lcd tv) via hdmi, then plugged the toslink, usb and mini display port into my 2009 mini. a red light came on on the device, but my tv says "not supported mode" I have had my mini connected via a mini-dvi to hdmi adapter till now with no problems. any ideas what's wrong?

Answer: When the adapter first boot it will auto ouput to 1080p 1920x1080 resolution. Since your HDTV can only go to 1080i that is why you are seeing the message on your HDTV. Reset the "MDP Adapter" resolution on the Mac OS X to the max resolution of your HDTV which will fix the problem and also set it for future connections.

Another setting you may want to check is the refresh rate and PAL/NTSC. Make sure your HDTV supports the refresh rate that MAC OS X is outputting.
Q: I made an incorrect assumption when I bought your Kanex Mini DisplayPort Adapter To HDMI 1080p Video w/ Digital Audio. I thought that it would include the functionality of the Kanex Mini DisplayPort Adapter To HDMI 1080p Video w/ USB Audio when the optical cable wasn't used. I received the unit, and it doesn't work that way. It does not offer the option to output the audio through the USB connector.

A: Yes this is true. The USB port from our sku MDPHDMITOS carries only power to the adapter. It does not carry analog audio and cannot switch from digital out to analog.

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This page is a archive of entries in the FAQ category from October 2009.

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